Managing Your Utilities During An Emergency

Disasters such as fires, floods, earthquakes, or power outages can happen without warning. When faced with a disaster, it is important to shut off utilities on your home to prevent additional harm. Learn how to shut off natural gas, electricity, and water supplies in Your House before a catastrophe occurs, and teach your family how to do so as well: 

Natural Gas

  • Gas shut-off procedures differ from home to home. Contact your regional gas company for information on the safest way to shut off the gas supply to your house based on your home’s gas meter setup.
  • As soon as you learn the gas shut-off process, practice it with the entire family, but make sure to not actually turn off the gas when practicing.
  • If you smell gas near a petrol pipe or gas-fueled appliance, or if the CO sensor goes off, open a window immediately and get everyone out of the house as quickly as possible. Turn off the gas supply and call the gas company soon after.
  • Once you turn off the gas, never attempt to turn it back on yourself. Only a qualified professional must turn your gas supply back on. Visit this website to learn more.


  • After a disaster or whenever you see electric damage in your home, turn off electricity immediately to prevent fires and electric shocks.
  • First, find the main circuit box that is usually mounted onto a wall. In most houses, the circuit box can be found in the basement, so be certain to bring a flashlight.
  • Inside the panel, you may see numerous buttons, including the major switch which shuts off all power in your home.
  • For security purposes, always shut off individual buttons before shutting off the main button.


  • Following a disaster, your water source may get polluted because of cracked lines, therefore it’s important to shut it off until authorities say it is safe to turn the water back on.
  • Find the shut-off valve for the primary water of your home, which can be discovered in these areas:
    • on a wall near the front of the home
    • near the water heater
    • from the garage
    • buried in the ground outside, close to the road, in a covered box
  • Label the shut-off valve so it is easy to find it in the future.
  • Be sure the valve fully closes when you turn it clockwise. If the valve doesn’t fully close, it may be rusted or damaged. In cases like this, have it replaced by an experienced technician.

After a disaster, it is essential to act fast to prevent further damage to your home. Learn more about the effects of not acting quickly after a disaster here. For professional fire, water, and mold restoration services, contact your local PuroClean Dundee office.